News

The “Do-Not-Call-Me” list provides clear and effective protection against unwanted commercial calls.

But a new legislative proposal aims to put an end to this centralized approach. What does this mean for companies, contact centers
and outbound communication? And more importantly: what does it mean for the consumer?

In this first episode, Burt Riské joins the table to share his insights on what this change could mean for the sector.

In this episode, Greet Dekocker from Becom.digital explains why, in her view, abolishing the "Do-Not-Call-Me" list is a step in the wrong direction.
The new legislative proposal aims to replace the centralized opt-out system with an opt-in model – potentially leading to significant consequences,
not only for the entire sector but also for the consumer.

« The current opt-out system provides clear and effective protection against unwanted commercial calls. On one hand, there is a central registry
of numbers that cannot be called and on the other hand, we also know which companies have a licence and comply with the law.
This is a very transparent way of working that allows for monitoring and sanctioning companies if necessary. »

A warm welcome to Professor Patrick De Pelsmacker and Professor Sophie Pochet to our board!

Two experts in consumer protection who are committed to promoting a fairer and more respectful approach to direct marketing. With their expertise in marketing, communication, and ethics, they strengthen the team behind the Do-Not-Call-Me list. 🚀